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Terms & Conditions

These Terms & Conditions govern your use of prrentals.com and any booking you make with PR Rentals. By booking a stay or experience with us, you agree to these terms.

Bookings and payment

A booking is confirmed once payment has been successfully processed. Prices are shown per night in U.S. dollars and depend on your dates and the number of guests. Payments are handled securely by Stripe. The total at checkout includes applicable taxes and any cleaning fee; there are no platform service fees when you book direct.

Best Price Guarantee

If you find a lower publicly available rate for the same property, dates, and number of guests on another booking site, contact us before completing your reservation. On verification, we will match that rate and apply an additional 10% discount. See our Best Price Guarantee page for details.

Cancellations and changes

Cancellation and refund terms vary by property and are shown at the time of booking. Please review the policy for your specific stay before you confirm. To request a change or cancellation, contact us as early as possible.

Guest responsibilities

  • Every guest must be included on the reservation so pricing is accurate.
  • Respect the property, neighbors, and any house rules provided at check-in.
  • You are responsible for any damage caused during your stay.

Liability

To the fullest extent permitted by law, PR Rentals is not liable for indirect or incidental losses arising from your use of the site or your stay. Nothing in these terms limits liability that cannot be limited under applicable law.

Governing law

These terms are governed by the laws of the Commonwealth of Puerto Rico.

SMS terms

By asking our booking line to text you a booking link, you consent to receive that message by SMS at the number you provide. This is a transactional service message, not marketing; you will receive one message per link requested. Message and data rates may apply. Reply STOP to opt out at any time; reply HELP for assistance or contact [email protected]. Carriers are not liable for delayed or undelivered messages.

Contact us

Questions about these terms? Email [email protected] or call (866) 289-4198.